The majority of companies use Microsoft Outlook. Microsoft Outlook is much needed in the office. The online training consists of a user-friendly system. There is a virtual tutor who monitors your progress and also shows and explains the correct way to perform the task. This Intermediate Outlook Course offers you to gain proficiency in Outlook.

Intermediate Outlook Course

The Intermediate Outlook Course aims to provide in-depth knowledge of MS Outlook.  Prepare yourself for the job market and to be confident in this application.

Course Format

The training is delivered online using a virtual tutor. The virtual tutor instructs, corrects, and provides examples to simulate having a personal IT trainer. This is a very effective and up-to-date method of delivering interactive online training.

Course Content

  • Sort, group and filter messages
  • Manage, and search folders
  • Use rules to manage your messages automatically
  • Create templates (forms)
  • Manage outgoing messages
  • Message – Track options, follow-up flags
  • Organise, and manage meetings
  • Publish calendars
  • Quick steps
  • Recall, resend messages
  • Electronic business cards
  • Manage conversation view
  • Manage general e-mail options
  • Internet
  • Viruses
  • Outlook on the Web (OWA).

Dates and Duration

The course is flexible study, so you can start anytime and study when convenient.

You should take your assessment within six months to obtain a CPD Accredited Microsoft Outlook Intermediate Certificate (included in the price). You have access to the training program for one year.

Course Requirements

This is an Intermediate Course, so you need to have the level of skills covered in the Beginner Course. Please take the Beginner Outlook Course if you do not have this level of skills.


  • CPD Accredited Microsoft Outlook Intermediate Certificate – internationally recognised
  • Training written by senior Microsoft Partners
  • Accredited qualification to boost your CV and job options
  • Prepared for any assessment at the job interview
  • Confident in using Outlook effectively at work
  • Work quickly because of this additional knowledge
  • There is a flexible training schedule
  • Flexibility, so you can train in a shorter period if needed
  • User-friendly system to make you professionally effective with this software
  • Access to the training program for one year.


CPD Accredited Microsoft Outlook Intermediate Certificate on successful completion.